Assignment Queue by Zip

Updated by Arianne G.

Access Assignment Queue by Zip

  1. Select Assignment Queue by Zip from the Assignments menu. A map colored by density of assignments is displayed.
  1. Hover over a state to view the its number of assignments. As you drill down, the map displays each assignment’s location.
    1. Hovering over a geographic area shows the number of assignments in the area and a link to assign all assignments.
    2. Hovering over an individual assignment shows the assignment's claim number.
    3. The Filter Results area enables you to filter assignments by data set, type of loss, policy type, job type, CAT/non-CAT, attention needed, and appointment.
    4. The Map Settings area enables you to jump to a specific postal code and select a map size. Apply your desired settings.
  2. Click Filter.
  3. Click a state and county to drill down to assignments by county and zip code.
  • Select the check boxes in the table to display colored circles on the map that correspond to the colored boxes on the table.

Assign from Assignment Queue by Zip

  1. Select a state in the map and click a county or zip code area. The assignments are displayed on the Assignment Queue Search Results page.
  2. Select the check box for each assignment you want to assign.
  3. Select Assign from the Select an Action menu.
  4. Click Go.

Or

  1. Select the Assign radio button above the map.
  2. Click a zip code area on the map. A dialog box appears.
  3. To assign assignments to an adjuster or contractor in the current data set, click the Load adjusters check box. Click an adjuster. Click Assign.

Or

  • To assign an adjuster or contractor from another data set, select the Data Set drop-down list, click an adjuster, and click Assign.

 

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